NHTSA Complaint #11374849 — 2015 VOLKSWAGEN PASSAT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11374849
Vehicle	2015 VOLKSWAGEN PASSAT
Component	SERVICE BRAKES
Date of Incident	November 4, 2020
Date Filed	November 16, 2020
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

NHTSA CAMPAIGN ID: 15V705000, MANUFACTURER RECALL NUMBER: 23R1 PURCHASED THE VEHICLE AND WAS TOLD BY MANY MECHANICS THE BRAKE ISSUES OR SOFTNESS CURRENTLY EXPERIENCING IS DUE TO A FAULTY BRAKE MASTER CYLINDER. CAR HAS 49K MILES. SPENT MORE THAN 1500.00 ON BRAKE NEW BRAKE ROTORS AND PADS, AS WELL BRAKE FLUID FLUSH AS RECOMMENDED, AND VEHICLE STILL HAS DIFFICULTY COMING TO A STOP. THERE ARE DAYS IS BRAKES OK AS COLDER DAYS, AND HOTTER DAYS IT JUST SINKS TO THE FLOOR. VEHICLE MAKES SCRAPING NOISE WHEN COMING TO A STOP. THE BRAKE WOULD STAY STUCK WHEN ON A HILL. WOULD HAVE TO ACCELERATE THE VEHICLE TO MOVE IT.

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