NHTSA Complaint #10864772 — 2013 FORD FLEX

TL* THE CONTACT OWNS A 2013 FORD FLEX EQUIPPED WITH HANKOOK TIRES, TIRE LINE: OPTIMO H426, TIRE SIZE: 255/45R20 N/A, AND DOT NUMBER: 5112POLH0413. THE CONTACT STATED THAT THE BOTH FRONT TIRES AND THE REAR TIRES WERE MISSING LARGE PIECES OF THE TIRE TREADS. THE CONTACT TOOK THE TIRES TO THE DEALER WHO DIAGNOSED THAT ALL FOUR TREADS WERE DISINTEGRATING AND ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE TIRES WERE THE ORIGINAL TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,100 AND THE TIRE FAILURE MILEAGE WAS ALSO 31,100.