NHTSA Complaint #10864344 — 2016 FORD F-150

TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING APPROXIMATELY 40-60 MPH, THE FLOOR OF THE VEHICLE AND THE STEERING WHEEL VIBRATED. THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN MOTION AND IDLING. THE FAILURE BEGAN THE DAY AFTER THE VEHICLE WAS NEWLY PURCHASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT WAS VIBRATING. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE'S SUSPENSION NEEDED TO BE BROKEN IN AT A MINIMUM OF 500 TO 1,000 MILES. THE VEHICLE WAS NOT DIAGNOSED WITH A FAILURE NOR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55. UPDATED 07/12/16*LJ THE CONSUMER STATED FORD WAS BUYING THE VEHICLE BACK, BECAUSE THEY WERE UNABLE TO FIX THE PROBLEM, DESPITE REPLACING SEVERAL COMPONENTS. UPDATED 07/19/16.*JB