NHTSA Complaint #10863984 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10863984
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	September 20, 2015
Date Filed	May 9, 2016
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

POWER STEERING ASSIST RANDOMLY MALFUNCTIONS CAUSING LOSS OF POWER STEERING AT BOTH LOW SPEED AND HIGH SPEED BOTH GOING STRAIGHT OR TURNING. THIS HAS HAPPENED MULTIPLE TIMES. FORD HAS A RECALL ON THIS ISSUE, HOWEVER MY VEHICLE IS NOT LISTED UNDER THE RECALL DESPITE BEING MANUFACTURED AT THE SPECIFIC PLANT THEY IDENTIFIED THE PROBLEM WITH. THE RECALL DATE STARTED ONE MONTH AFTER MY VEHICLE WAS MANUFACTURED. FORD IS VERY MUCH AWARE OF THE MECHANICAL FAILURE AND REFUSES TO COVER THE COST OF REPAIRS FOR THEIR MANUFACTURING DEFECT THAT THEY HAVE BEEN AWARE OF SINCE 2009. THE RECALL NUMBER IS 14S05.

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Recent Complaints for the 2011 FORD ESCAPE

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