NHTSA Complaint #10863289 — 2014 MAZDA CX-5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10863289
Vehicle 2014 MAZDA CX-5
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 49,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

WHEN DRIVING SLOW, SUCH AS 10-15 MPH , WHEN ONE STEPS ON THE ACCELERATOR, NOTHING HAPPEN, IF THIS IS THE MIDDLE, SAY A LEFT TURN, ONE CAN HAVE AN ACCIDENT IF YOU CAN NOT GET ANY POWER. THIS STARTS OFF MAYBE ONCE OR TWICE A DAY AND GETS WORSE TO10 OR 15 INCIDENCES A DAY. I COMPLAINED ABOUT THIS EACH TIME I TOOK THE CAR IN FOR SERVICE. THEY SAID THEY COULD NOT DUPLICATE. AFTER ALMOST A BAD ACCIDENT, I DROPPED THE CAR OFF AT THE DEALER AND STATED IT IS UNSAFE AT ANY SPEED AND TO FIX IT. THE RECALIBRATED THE TCM AND PCM. THEY SAY IT IS NOW OUT OF WARRANTY AND I PAID A LOT OF MONEY FOR THE REPAIR. IT WAS TROUBLE FREE FOR ABOUT A WEEK AND NOW UP TO ITS OLD HABITS AND IS SLOWLY GETTING WORSE. THERE ARE OTHER COMPLAINTS ON THE INTERNET FROM 2013. I KNOW MAZDA KNOWS THERE IS A PROBLEM BUT REFUSES TO RECOGNIZE IT, SO HOW MANY LIVES NEED TO LOST BEFORE THEY TAKE RESPONSIBILITY FOR THIS DANGEROUS SITUATION. PLEASE HELP!

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