NHTSA Complaint #10862894 — 2013 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	10862894
Vehicle	2013 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	April 1, 2016
Date Filed	May 3, 2016
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

VEHICLE ACTS LIKE THE DRIVER'S SIDE DOOR IS AJAR EVEN WHEN THE DOOR IS CLOSED. IT DOES NOT MATTER HOW HARD THE DOOR IS SHUT. THIS CAUSES THE VEHICLE TO CHIME AS IF DOOR IS OPEN ANYTIME YOUR SPEED IS LESS THAN 5 MILES AN HOUR. IT ALSO POPS UP MESSAGES AND WARNINGS TO SHIFT TO PARK WHEN TRAVELING 5MPH OR LESS. THE VEHICLE IS EQUIPPED WITH TOUCH UNLOCK. THIS IS USELESS NOW BECAUSE THE VEHICLE THINKS THE DOOR IS OPENED. THIS IS NOT ONLY AN AGGRAVATION BUT A SAFETY ISSUE BECAUSE IT IS VERY DISTRACTING WHEN DRIVING IN CITY TRAFFIC. THIS HAPPENED TO THE VEHICLE WITH 60,000 MILES ON IT. THIS STARTED WHEN I STOPPED AT A STOP SIGN IN THE CITY. I TRIED TO OPEN AND RESHUT THE DOOR THINKING MAYBE I HAD NOT CLOSED IT HARD ENOUGH.

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