NHTSA Complaint #10862814 — 2013 FORD FLEX ELECTRICAL SYSTEM

Complaint Details

ODI Number	10862814
Vehicle	2013 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	October 5, 2015
Date Filed	May 3, 2016
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

DOOR AJAR SENSOR STARTED MALFUNCTIONING ON THE FRONT DRIVER DOOR ABOUT 8 MONTHS AGO AND CORRECTED ITSELF AT ABOUT THE SAME TIME THE FRONT PASSENGER DOOR AJAR SENSOR STARTED MALFUNCTIONING ABOUT 3 MONTHS AGO. NOW BOTH ARE MALFUNCTIONING CAUSING INTERIOR LIGHTS TO STAY ON AND CHIME TO TELL ME TO PUT VEHICLE IN PARK AT ANY TIME. THIS ALSO CAUSES THE DOORS TO AUTOMATICALLY STAY UNLOCKED WHILE VEHICLE IS IN MOTION (CLEARLY A SAFETY ISSUE). I HAVE CONTACTED THE DEALER WITH A LIST OF HOW OFTEN THIS HAPPENS AS SEEN HERE ONLINE BUT THEY SAY THEY HAVE NEVER HEARD OF THIS ISSUE BUT WILL BE MORE THAN HAPPY TO CHARGE ME $109.00 PER HOUR TO DIAGNOSE THE ISSUE.

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