NHTSA Complaint #10861521 — 2016 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10861521
Vehicle	2016 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	April 23, 2016
Date Filed	April 26, 2016
Mileage	250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE AUTOMATIC LIFTGATE FUNCTIONED ON ITS OWN WITHOUT ANY OPERATOR INPUT. THIS HAS HAPPENED 3 TIMES WITHIN APPROXIMATELY ONE MONTH OF OWNERSHIP. ALSO ONE INSTANCE OF LIFTGATE CLOSING ON HEAD. FORD CLAIMS THEY ARE AWARE OF SIMILAR COMPLAINTS AND IS WORKING ON A FIX.??? IF THE OPERATOR WERE NOT AWARE THIS OCCURRED AND A CHILD OR PET WERE IN THE 3RD ROW, THIS COULD HAVE SERIOUS CONSEQUENCES. PLEASE SEE ATTACHED REPAIR ORDER WITH FORD'S RESPONSE. ALL INSTANCES SO FAR WERE VEHICLE IN PARK WITH OPERATOR NEAR THE REAR END OR BEHIND OF THE VEHICLE.

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