NHTSA Complaint #10861494 — 2007 MERCEDES-BENZ E350

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10861494
Vehicle 2007 MERCEDES-BENZ E350
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

FROM THE TIME IT WAS ONLY 1 YEAR OLD, THE CLIMATE CONTROL SYSTEM BEGAN REPEATEDLY TO FAIL. SOME OF THE REPAIRS DONE UNDER WARRANTY, BUT WE HAVE NOW SPENT OVER $3,400.00 ON NEW A/C COMPRESSORS (TWICE), THE EVAPORATOR (ALSO TWICE) AND VARIOUS AND SUNDRY LEAK DETECTIONS AND RECHARGES. FAILURES HAVE OCCURRED ON START-UP AS WELL AS AT HIGHWAY SPEEDS. I HAVE READ THROUGH THIS MODEL'S DEFECT RECORDS AND FOUND LITTLE IF ANY MENTION OF THE CLIMATE CONTROL. PERHAPS PART OF THE REASON MAY BE THAT THE A/C SYSTEM ISN'T INCLUDED AMONG THE CHOICES IN THE COMPLAINTS LIST. THEN AGAIN, THE ISSUE MAY BE UNIQUE TO MY SPECIFIC VEHICLE. IN ANY CASE, I WANTED IT ON RECORD AS A RECURRENT ISSUE. PERHAPS THE CLIMATE CONTROL, AND ITS IMPACT ON VISIBILITY AND THEREFORE SAFETY, SHOULD BE ADDED TO THE LIST OF OPTIONS.

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