NHTSA Complaint #10861478 — 2016 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10861478
Vehicle	2016 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	April 15, 2016
Date Filed	April 26, 2016
Mileage	3,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

CONCERNED ABOUT WINDSHIELD NOT BEING THICK/STRONG ENOUGH IN 2016 F150S DUE TO CAMERAS/SENSORS BEHIND THE GLASS. I HAVE A 2016 FORD F150 PLATINUM, PURCHASED NEW IN DECEMBER, 2015. CURRENT MILEAGE IS UNDER 4K MILES. THIS VEHICLE HAS THE 701A PACKAGE, WHICH INCLUDES LANE KEEPING AND 360 DEGREE CAMERA SYSTEMS. WITHIN ONE MONTH OF PURCHASE, THE WINDSHIELD WAS CHIPPED DUE TO A SMALL ROCK HITTING IT WHILE DRIVING ON THE HIGHWAY. THIS CHIP DEVELOPED INTO AN 18" CRACK WITHIN 24 HOURS. THE WINDSHIELD WAS REPLACED BY SAFELITE WITH AN OEM REPLACEMENT - THE EXACT SAME WINDSHIELD AS WAS INSTALLED BY THE FACTORY. NOW A MONTH LATER, A SMALL ROCK HIT THE WINDSHIELD AND AGAIN CHIPPED THIS NEW WINDSHIELD - AND WITHIN 24 HOURS, THAT CHIP TURNED INTO A 12" CRACK ACROSS THE DRIVER'S SIGHT LINE OF THE WINDSHIELD. I BELIEVE THIS SHOULD BE INVESTIGATED.

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