NHTSA Complaint #10860956 — 2012 CHRYSLER 300

(P60/NHTSA 14V-634) I OWN A 2012 CHRYSLER 300. WHILE DRIVING ABOUT 5 MPH IN A PARKING LOT, THE RADIO STATED CUTTING ON AND OFF, THE BATTERY ICON FLASHED ON AND OFF AND I LOST ALL POWER TO THE VEHICLE. I OPENED THE HOOD AND SMOKE WAS COMING FROM THE ALTERNATOR. AAA CAME AND TRIED TO JUMP -START THE VEHICLE, BUT THE BATTERY WAS COMPLETELY DEAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS THE CAUSE OF THE FAILURE. THE BATTER AND THE ALTERNATOR WERE REPLACED. IN 2015, A LETTER WAS SENT TO CERTAIN CHRYSLER 300 OWNERS WHOSE VEHICLE WAS EQUIPPED WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR TO TAKE THEIR VEHICLE TO A CHRYSLER DEALER AND GET THE ALTERNATOR REPLACED, FREE OF CHARGE. THOSE OF US WITH A 180 AMP ALTERNATOR DID NOT QUALIFY. THOSE OF US WITH THE 180 AMP ALTERNATOR DID NOT QUALIFY. THE SAME PROBLEM THAT EXISTED WITH THE 160 AMP, ALSO EXIST WITH THE 180 AMP ALTERNATOR. I ALSO HAVE A LIFE- TIME WARRANTY, BUT I HAD TO PAY FOR THE BATTERY.