NHTSA Complaint #11020341 — 2012 CHRYSLER 300

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 11020341
Vehicle 2012 CHRYSLER 300
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

GOT UP IN THE MORNING STARTED MY CHRYSLER 300 LET IT RUN FOR 3-5MINS BEFORE PULLING OFF TO GET COFFEE. NO ISSUES GOING AND RETURNING WHICH TOOK 10-15MINS TOPS. RETURNED HOME TO PICK UP AND DROP MY GIRLFRIEND OFF AT WORK APPROX. 20-25 MILES AWAY. MADE IT THERE WITH NO ISSUES. I PULL AWAY FROM HER JOB TURN A FEW CORNERS I SUDDENLY HEAR A FAINT WHINING THE STEADILY GREW LOUDER AND BEGAN TO SMELL ELECTRICAL BURNING. I STOPPED AT A RED LIGHT POPPED THE HOOD LOOKED AT THE ENGINE SAW NOTHING BUT STILL SMELLED ELECTRICAL BURNING. GOT BACK IN THE CAR TURNED THE CAR OFF THEN ON AGAIN AND PULLED OFF. 5 MILES FROM MY GIRLFRIENDS JOB I'M BACK ON THE HIGHWAY GOING 60-65 THE CAR IS STILL WHINING THE ELECTRONICS STARTED TO FLICKER EVERYTHING THE NEEDLES EVERYTHING JUST KEPT FLASHING OR FAILED UNTIL THE STEERING WHEEL LOCKED UP I COULDN'T BREAK OR GAS BUT THE CAR WAS STILL ON AND MOVING. I WAS ONLY ABLE TO SLOWLY WORK MY WAY TO THE SHOULDER WHERE I APPLIED THE EMERGENCY BREAK TO STOP THE CAR COMPLETELY. I TRIED JUMPING THE CAR BUT THE WIRES MELTED WHICH CAUSED A LITTLE ALARM BECAUSE THE CABLES WHERE CONNECTED CORRECTLY. GOT A TOW HOME. ON MY OWN I REMOVED THE BATTERY WENT TO HAVE IT CHARGED IT WOULD NOT HOLD A CHARGE I BOUGHT A NEW ONE. OVER $200. UPON CONNECTING THE NEW BATTERIES NEG CONNECTION WHICH I DID AFTER CONNECTING THE POS. CONNECTOR I EXPERIENCED A HUGE AMOUNT OF SPARKING WHICH ACTUALLY ATE AWAY SUM OF THE BATTERIES NEG. CONNECT...YES ATE THE METAL KNOB...MEDAL PIECES LIKE DUST AROUND IT NOW BUT I DON'T THINK I DAMAGED THE BATTERY. I CHECKED THE GROUNDING IT WAS ALL GOOD OR SO IT SEEMED. I REMOVED THE ALTERNATOR TOOK IT TO AUTO ZONE BUT UNFORTUNATELY IT HAS TO BE TESTED IN THE VEHICLE WITH THE CAR RUNNING...WHICH I CLEARLY CANNOT START. IVE SET UP APPOINTMENTS ONLINE TO HAVE IT FIXED BUT NOBODY NOT EVEN CHRYSLER HAS THE PARTS YET...BEEN 2 MONTHS. I'M JUST WAITING.

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