NHTSA Complaint #10860887 — 2011 TOYOTA RAV4

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10860887
Vehicle	2011 TOYOTA RAV4
Component	VISIBILITY/WIPER
Date of Incident	September 17, 2015
Date Filed	April 22, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO GET AN INTERIM REPAIR AS INDICATED IN THE RECALL NOTICE, BUT THE DEALER STATED THAT THE INTERIM REPAIR WOULD NOT BE COMPLETED BECAUSE THEY ONLY WOULD PERFORM THE FINAL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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