NHTSA Complaint #10855207 — 2014 RAM 2500

IN THE 2014 RAM 2500 THE STEERING DRAG LINK NUT THAT ADJUST THE STEERING WHEEL COMES LOOSE AND WILL OVER TIME CAUSE THE STEERING WHEEL TO LOOSE ITS POSITION FROM CENTER. THE STEERING LINK IS BADLY DESIGNED AND ALLOWS FOR THE STEERING TO GO OFF CENTER CAUSING THE TRUCK TO TURN VERY HARD RIGHT, TO COMPENSATE THE STEERING WHEEL NEEDS TO BE HELD IN THE 10-11 O'CLOCK POSITION TO DRIVE THE VEHICLE STRAIGHT. THE STEERING AND ALIGNMENT CAN STRAIGHTEN THE WHEEL, BUT OVER TIME THE LOCK NUTS COME LOOSE AND THE TRUCK WILL TURN HARD RIGHT. THE DEALERSHIPS DO NOT KNOW HOW TO FIX T THE PROBLEM AFTER SEVERAL SERVICE APPOINTMENTS AND RAM CUSTOMER CARE DOESN'T KNOW ABOUT THIS PROBLEM AND ARE NON RESPONSIVE TO THE ISSUE. THIS PROBLEM HAS BEEN GOING ON FOR ~10K MILES.