NHTSA Complaint #10854987 — 2013 FORD FIESTA

ON-GOING ISSUE W/ CHUGGING,GRINGIN AND JERKING-FRONT DERIVERS SIDE OF CAR. STARTED IN 2014- TOLD DEALERSHIP STEVEN FORD(PATCHOGUE,NY) THEY STATED NO ISSUE. NOISE GOT REPEADETLY WORSE OVER TIME. HAD MISSOURI DEALERSHIP LOOK AT WHEN I FOUNDOUT THERE WAS RECALL ON THE TRANSMISSION- STATED RESET COMPUTER ALL REPAIRED. CAME BACK TO NY WITH EXTENDED ISSUE TOOK TO TOWER FORD (GREAT NECK, NY) KEPT FOR A WEEK STATING THEY HAD TO DIAGNOSIS W/ 260 FEE. WAS THEN TOLD IT WAS A PART IN THE TRANSMISSION - NOT COVERED UNDER WARRANTY AND WILL COST $ 5,000.00 TO FIX. WAS TOLD I COULD DRIVE OFF LOT-TOOK TO OUTSIDE GARAGE IN GLEN OAKS, NY WHERE THEY INFORMED ME I HAD A HOLE IN MY TRANSMISSION THAT BY LOOKING AT COULD HAVE BEEN NOTED W/ NO DIAGNOSTIC NEEDED. TOWER CHARGED ME FOR THE 260 DIAGNOSTIC AND SENT ME ON MY WAY. FORD CORPORATE HAD BEEN NOTIFIED OF ALL ISSUES AND REFUSES TO HELP. I AM 8 MONTHS PREGNANT- DROVE THIS CAR ACROSS THE COUNTRY AND NO ONE CONNECTED TO FORD WANTS TO HELP- IT IS A 2013! TOWER FORD TOLD GLENOAKS GARAGE THAT WE DID THIS TO THE TRANSMISSION WHEN WE DROVE IT 6 MILES FROM ONE LOCATION TO THE OTHER. THIS CAR HAS BEEN A DANGER TO DRIVE AND NO ONE ADVISED ME OF THIS EXTENSIVE TRANSMISSION ISSUE!