NHTSA Complaint #10854705 — 2004 VOLKSWAGEN JETTA

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED, BACK FIRED, AND IT WAS LEAKING COOLANT UNDER THE WATER PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. PRIOR TO THIS FAILURE THAT THE VEHICLE HAD EXPERIENCED LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.