NHTSA Complaint #10854534 — 2012 HONDA CR-V

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 10854534
Vehicle 2012 HONDA CR-V
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 46,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

IT IS WELL DOCUMENTED BY HONDA THAT THERE IS AN ISSUE WITH HEATER CORES ON THESE CARS. HEATER WILL EVENTUALLY BECOME PLUGGED AND NOT WORK. HEAT IS SIGNIFICANTLY COOLER ON DRIVERS SIDE VENTS THAN PASSENGER SIDE. MY COMPLAINT IS WITHOUT HEAT TO DEFROST WINDSHIELD IN WINTER CONDITIONS IT WILL BECOME A VISIBILITY ISSUE DUE TO NOT HAVING THE ABILITY TO DEFROST THE WINDSHIELD. AND POTENTIALLY CAUSE A CRASH. HONDA IS VERY MUCH AWARE OF THIS ISSUE, YET IS CHARGING CUSTOMERS THAT ARE OUT OF WARRANTY TO RECTIFY THE ISSUE. I HAVE 46K MILES ON MY CAR AND AM HAVING HEATER CORE ISSUES? I NOTICED THE ISSUE EARLY ON AND IT HAS GOTTEN PROGRESSIVELY WORSE. HAD I OF KNOWN WHAT IT WAS I WOULD HAVE HAD IT FIXED UNDER WARRANTY. HONDA TSB NUMBER IS 14-063. TEMPERATURE DIFFERENTIAL FROM PASSENGER SIDE TO DRIVER SIDE IN MY CAR IS 40+ DEGREES.

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