NHTSA Complaint #10854174 — 2014 JEEP CHEROKEE

SINCE WHEN I FIRST FLAT TOWED (JULY 2014) MY 2014 JEEP CHEROKEE BEHIND MY DIESEL PUSHER MOTORHOME THE FRONT WHEELS AND AXLES WILL WOBBLE SIGNIFICANTLY CAUSING SAFETY CONCERNS THAT THE VEHICLE WILL BREAK LOOSE OR RENDER THE VEHICLE NOT DRIVABLE. THIS OCCURS AT ANY SPEED ON UNEVEN ROADS SURFACES. IN ORDER TO STOP THE CAR FROM WOBBLING YOU MUST BRING THE MOTORHOME TO A COMPLETE STOP REGARDLESS IF YOU ARE ON AN INTERSTATE IN HEAVY TRAFFIC, ON A LONG BRIDGE WITH NO SHOULDER, CITY STREETS IN RUSH HOUR TRAFFIC, ON A STEEP MOUNTAIN PASS, ETC. I HAVE TALKED TO JEEP SEVERAL TIMES BUT CANNOT GET ANY ACTION. THEY ACT LIKE I DO NOT KNOW WHAT I AM TALKING ABOUT. THEY NEVER HEARD OF IT. A RECENT ARTICLE IN FEBRUARY 2016 FAMILY MOTOR COACHING SAYS FCA KNOWS ABOUT THE PROBLEM AND HAS A FIX YET WHEN I CALL I GET THE RUN AROUND. ONE PERSON SAID THAT FCA WAS DEVELOPING A KIT THAT OWNERS MAY PURCHASE SOMETIME THIS YEAR. THIS PROBLEM SHOULD BE A RECALL AND PARTS AND INSTALLATION PROVIDED FREE. MY CASE NUMBER AT JEEP IS 28673568. ANOTHER RV SEASON IS STARTING WITH JEEP OWNERS TOWING THERE JEEPS BEHIND THERE MOTORHOME, HOW LONG MUST WE WAIT FOR FIAT CHRYSLER AUTOMOBILES TO RECOGNIZE THIS PROBLEM AND NOTIFY JEEP CHEROKEE OWNERS ABOUT THIS PROBLEM AND HOW FCA IS GOING TO CORRECT THIS PROBLEM. NOTE: REWRITING THE TOWING INSTRUCTIONS WILL NOT STOP THIS PROBLEM.