NHTSA Complaint #10854042 — 2008 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10854042
Vehicle	2008 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	December 1, 2015
Date Filed	April 7, 2016
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE DOOR LATCH ASSEMBLY IS A DEFECTED PART ADMITTED BY TOYOTA. THIS DEFECTED PART CAUSED THE SLIDING DOOR CABLE TO BREAK. TOYOTA HAS SENT OUT AN EXTENDED WARRENTY TO FIX THE DOOR LATCH BUT NOT THE SLIDING DOOR CABLE. I CAN NOW OPEN UP THE DOOR BUT WITHOUT THE CABLE THE DOOR WILL NOT STAY OPEN IF ON A GRADE. THIS IS A MAJOR SAFERTY HAZARD AS THE DOOR COULD SHUT ON A PERSON INCLUDING MY FOUR CHILDREN. I HAVE CONTACTED TOYOTA ABOUT THE ISSUE AND IT IS NOTED. I FEEL THAT IF THEY HAVE ADMITTED TO A DEFECTIVE PART AND THAT PART CAUSED ANOTHER ISSUE, IT SHOULD BE REPLACED.

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