NHTSA Complaint #10853928 — 2014 TOYOTA RAV4 STEERING

Complaint Details

ODI Number	10853928
Vehicle	2014 TOYOTA RAV4
Component	STEERING
Date of Incident	March 30, 2016
Date Filed	April 6, 2016
Mileage	20,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

AT THE FIRST TIME, I DROVE THIS CAR TO PICK MY DAUGHTER UP FROM HER SCHOOL. WHEN I WAITED FOR MY DAUGHTER,I WASN'T TURN OFF THE ENGINE, JUST STEPPED ON THE BREAK UNTIL MY DAUGHTER GOT ON ABOUT ONE MINUTE. AND THEN I RELEASED THE BREAK WANTED TO MOVE ON. I COULDN'T TURNED THE STEERING WHEEL AND THE CAR JUST MOVE STRAIGHT. I RESTARTED MY CAR AGAIN AND THE CAR COULD MOVE NORMALLY. AT THE SECOND TIME, WHEN I WAS WAITING AT A TRAFFIC LIGHT, MY CAR SUNDDENLY SHAKED ABOUT FOUR SECONDS AND THEN THE ENGINE OFF AUTOMATICALLY AND THE STREERING WHEEL COULDN'T TURNED TOO. WHEN I RESTARTED THE CAR AND IT COULD MOVE AGAIN.

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