NHTSA Complaint #10853579 — 2009 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10853579
Vehicle	2009 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	April 2, 2016
Date Filed	April 5, 2016
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

2009 TOYOTA SIENNA WAS PARKED AND UPON OPENING SLIDING REAR AUTOMATIC DOOR, THE REAR AUTOMATIC DOOR CABLE SNAPPED AND THE DOOR AUTOMATICALLY CLOSED AND CAN NO LONGER BE OPENED POSING A SAFETY HAZARD. TOYOTA HAS A WARRANTY ENHANCEMENT REPLACING THE CABLE ASSEMBLY FOR REAR DOORS FOR 2004-2007 MODEL YEARS, BUT NOT FOR 2009. THE THIN CABLE IS FRAYED AND RUSTED INDICATING A DESIGN DEFECT BECAUSE THE CABLE COULD HAVE BEEN SHEATHED BETTER OR STAINLESS STEEL CABLE COULD HAVE BEEN USED.

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