NHTSA Complaint #10853395 — 2011 FORD F-150

I HAVE A 2011 FORD F-150 4X2 PLATINUM 4 DOOR PICK, EQUIPPED WITH A 5.0 LITRE V-8ENGINE, WHICH HAD 51881 MILES WHEN MY PROBLEM OCCURRED. WE WERE IN CAMERON, ARIZONA, ON OUR WAY TO THE EAST RIM OF THE GRAND CANYON. TURNED OFF THE TRUCK, USED THEIR FACILITIES, WENT BACK TO TRUCK, IT CRANKED, BUT WOULD NOT START, EVEN AFTER REPEATED ATTEMPTS. LET SET FOR ONE HOUR, STILL WOULD NOT START. CALLED TOW TRUCK, WHICH HAD TO COME FROM FLAGSTAFF. DROPPED OFF AT FORD DEALER, AS IT IS STILL UNDER WARRANTY. WENT TO THE DEALERSHIP THE FOLLOWING MORNING, EXPLAINED THE PROBLEM, THEY TOLD ME THAT THEY HAD ALONG LIST OF VEHICLES TO WORK ON. I THEN TRIED TO START THE VEHICLE, IT DID START, PICKED MY WIFE AND BELONGINGS FROM THE HOTEL, AND DROVE, NON-STOP TO EL CENTRO (350 MILES). TOOK TO DEALER. IT STARTED AGAIN FOR THEM. GO FIGURE! LATER THAT AFTERNOON, IT WOULD NOT START FOR THEM. THEY THEN CALLED FORD MOTOR COMPANY, WHO TOLD THEM WHAT TO LOOK FOR, TSB 15-0137. THEY TOLD ME THAT THIS WAS A TEMPORARY REPAIR, AND THAT THEY WOULD ORDER A NEW FUSE BLOCK, AS FUSE NUMBER 27 HAD MELTED THE CONNECTIONS IN THE BOX, THUS MAKING IT IMPOSSIBLE TO HAVE A PROPER CONNECTION. THE GENERAL MANAGER TOLD ME ABOUT A PERSONAL FRIEND OF HIS WHO HAD THIS HAPPEN TO HIS ALMOST NEW TRUCK, AND HE GOT RID OF THE TRUCK. I CANNOT AFFORD TO DO THAT. IT HAS BEEN SINCE NOVEMBER 9, 2015 WHEN THIS OCCURRED, AND NOW THE AGENCY, EL CENTRO MOTORS 1520 FORD DRIVE EL CENTRO, CA. 92243 (760) 336-2100 IS TELLING ME THAT REPAIR TSB 15-0137 IS A PERMANENT REPAIR, AND THAT FORD MOTOR COMPANY WILL NOT REPLACE THE FUSE BLOCK AND HAS NO IMPROVEMENT FUSE BLOCK AVAILABLE, AND THAT THE FUSE BLOCKS ARE NOT AVAILABLE, AS THERE IS A 120 DAY WAITING PERIOD TO OBTAIN THEM.