NHTSA Complaint #10853312 — 2005 BUICK LACROSSE

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST POWER AND THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT SLOWED DOWN, STOPPED, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO PERFORMED AN IGNITION SWITCH RECALL REPAIR ON THE VEHICLE. THE DEALER DID NOT DO ANYTHING AND STATED THAT THE RECALL WAS FOR THE KEY AND NOT THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000. THE VIN WAS NOT PROVIDED.