NHTSA Complaint #10853089 — 2011 MAZDA MAZDA3

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10853089
Vehicle	2011 MAZDA MAZDA3
Component	EXTERIOR LIGHTING
Date of Incident	January 20, 2016
Date Filed	April 2, 2016
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

VEHICLE HEADLIGHT FAILED DUE TO FAULTY SEAL ALLOWING MOISTURE TO ENTER THE HEADLIGHT ASSEMBLY. I BROUGHT THE HEADLIGHT INTO THE DEALER WHILE STILL UNDER WARRANTY WHEN I NOTICED MOISTURE IN THE HEADLIGHT BUT BEFORE IT FAILED. MY CLAIM WAS DENIED STATING THAT IT WAS A COSMETIC ISSUE. NOW THIS IS A SAFETY ISSUE THAT COSTS SEVERAL HUNDRED DOLLARS TO CORRECT. RESEARCH ONLINE INDICATES MANY OTHERS HAVE EXPERIENCED SIMILAR WARRANTY CLAIM AVOIDANCE AND FAILED HEADLIGHT ASSEMBLIES.

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