NHTSA Complaint #10852596 — 2014 FORD FIESTA

TRANSMISSION MALFUNCTION. I BOUGHT THIS VEHICLE BRAND NEW IN FEBRUARY 2014, SEVERAL MONTHS LATER I NOTICED THE VEHICLE WOULD SHUDDER, SHAKE AND JERK WHEN TAKING OFF FROM A STOP LIGHT OR SIMPLY SLOWING DOWN AND SPEEDING UP. FORD DEALERSHIP SAID IT WAS DUE TO THE COMPUTER "LEARNING HOW I DRIVE". I GAVE IT SOME TIME AND EVEN TRAVELED CROSS COUNTRY FROM AZ TO NC AND HAD PROBLEMS THE WHOLE WAY. IN 2015, I FINALLY HAD IT WITH HOW DANGEROUS IT WAS BECOMING TO DRIVE AND TOOK IT IN TO COMPLAIN AGAIN. THIS TIME THEY SAID IT WAS DUE TO A LEAKING CLUTCH WHICH THEY REPLACED IN A FEW DAYS. ABOUT 6 MONTHS LATER THE PROBLEM BEGAN TO OCCUR AGAIN AND I TOOK IT IN TO FORD FOR TESTING AGAIN. THEY SAID THERE WAS A RECALL FOR THE CLUTCH AND IT WOULD TAKE A COUPLE MONTHS TO GET THE NEW CLUTCH IN. IT IS NOW MARCH 2016 AND TODAY, AN HOUR AWAY FROM HOME, THE VEHICLE SUDDENLY LOST SPEED IN THE MIDDLE OF THE DRIVE WITH VEHICLES ALL AROUND, THE DASHBOARD CHECK ENGINE LIGHT CAME ON ALONG WITH A NOTIFICATION THAT SAID THE TRANSMISSION HAD MALFUNCTIONED AND NEEDED TO BE SERVICED NOW. I IMMEDIATELY DROVE STRAIGHT TO THE NEAREST FORD WITH HAZARDS LIGHTS ON AS THE VEHICLE COULD NOT MAINTAIN ITS SPEED. I AM TIRED OF ALL THESE PROBLEMS WITH THIS CAR IT IS NOT SAFE TO DRIVE.