NHTSA Complaint #10852496 — 2015 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10852496
Vehicle	2015 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	March 15, 2016
Date Filed	March 30, 2016
Mileage	27,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

3/15/2016 WITHIN 24 HOURS OF PICKING THE CAR UP FROM THE SECOND REFLASH OF THE PCM AND BEING TOLD THAT THE OIL LEVEL WAS CAUSING THE STALLING THE EDGE DIED ON THE I90 ON RAMP AT EASTGATE. BAD NEWS. NOT EVEN 24 HOURS AFTER PICKING THE EDGE UP IT DIED WHILE MERGING INTO I90 AT EASTGATE. I HAVE NOW OWNED THIS CAR JUST OVER 60 DAYS AND DRIVEN A TOTAL 1,900 MILES DURING WHICH IT HAS GONE INTO LIMP HOME MODE 4 TIMES. EVERGREEN HAS REPROGRAMMED THE PCM TWICE. THIS LAST TIME IT WAS IN I WAS TOLD THE OIL LEVEL WAS TOO HIGH AND CAUSED THE MOTOR TO SHUT DOWN. WELL THE OIL LEVEL WAS SET TO THE FACTORY SPECIFICATION BY THE TECH AND YET IT SHUT OFF AGAIN TODAY. (27,462.6) FINALLY THE TECH AT THE DEALER WAS ABLE TO REPLICATE THE STALLING LAST FRIDAY BUT 5 DAYS LATER MY CAR IS STILL AT THE DEALER WAITING FOR FORD TO TELL THEM WHAT IF ANYTHING THEY ARE AUTHORIZED TO REPLACE

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