NHTSA Complaint #10852018 — 2005 TOYOTA TACOMA SUSPENSION

Complaint Details

ODI Number	10852018
Vehicle	2005 TOYOTA TACOMA
Component	SUSPENSION
Date of Incident	October 1, 2014
Date Filed	March 28, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I FIRST RECEIVED RECALL NOTICE NHTSA OCTOBER 2014. I CALLED THE LOCAL TOYOTA DEALER AND THEY INFORMED WHEN THE PARTS ARE AVAILABLE THEY WILL REPLACE THE DEFECTIVE PART (LEAF SPRINGS). I CALLED A MONTH LATER AND RECEIVED THE SAME STORY. ADDITIONALLY, THE DEALER INFORMED ME THAT THEY WILL CALL ME WHEN THE PARTS ARE AVAILABLE FOR INSTALL. I WAITED AN ADDITIONAL TWO MONTHS BEFORE CALLING AGAIN AND WAS GIVEN THE SAME STORY. AT THE ONE YEAR MARK UPON RECEIVING THIS FIRST NOTICE I CALLED THE DEALER AND ASKED THE STATUS OF THIS RECALL. I WAS GIVEN THE SAME STORY, AS THE PARTS BECOME AVAILABLE THEY WILL CALL ME AND LET ME KNOW THEY ARE READY TO INSTALL THEM ON THE VEHICLE. I HAVE SINCE CALLED THEM MONTHLY AND RECEIVED THE SAME STORY OVER AND OVER AGAIN. IT APPEARS TOYOTA DOES NOT WANT TO PAY FOR THIS PROBLEM THEY CREATED.

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