NHTSA Complaint #11591663 — 2005 TOYOTA TACOMA

The frame has failed and is well beyond unsafe for the road due to the amount of rust and decay. The vehicle was part of the 'Corrosion Resistance Compound Application to Vehicle Frame' recall. I will bring the vehicle for inspection ASAP, if requested. There is absolutely nothing safe when a vehicle has a faulty structural issue. When I purchased the vehicle there were step rails and spray painted portions of the frame, the parts you could see. Also, when looking up the vehicle, I didn't see any recall issues at that time and thought it was a good sign. After driving it for 6th months, I started feeling a slight resistance feel when accelerating and turning at the same time. I took it to a mechanic and they delivered the news that the frame was deemed unfit for the roads. I found out that the vehicle was brought in for the recall when it came out and at that time the frame was labeled 'not exchangeable' and a slight bandage was applied to the unsafe defective body component that was sold as 'safe.' I filed a claim with a local dealership and they told me that it was still safe for roads. Right now, the frame clips and portions of the frame are visibly rusting off, visible from solely walking up to the truck. Reaching out to Toyota I am very much hoping that the care for their loyal customers equally matches the product that they produce, superior to the competition. I have owned a Toyota for 10 years and never considered purchasing anything else for life, however, coming to a fair solution on this issue will have a tremendous effect on that statement I know to be true, right now. This truck is in OUTSTANDING condition with VERY little rust to the actually black body of the vehicle and had ONLY 165,000 miles on it. Please don't allow this vehicle to be absent for the roads due to an issue that was already agreed that it needed correcting. Please allow myself to continue to feel that Toyota makes an outstanding product because they care about the customer.