NHTSA Complaint #10851910 — 2012 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10851910
Vehicle	2012 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	March 25, 2016
Date Filed	March 28, 2016
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

DRIVERS DOOR CAME FLYING OPEN WHEN BACKING OUT OF DRIVEWAY. DOOR WILL CLOSE BUT WILL NOT LATCH. THIS WAS VERY SCARY AND HAVE NOT HAD ANY ISSUES WITH IT TILL NOW. CAR HAS LESS THEN 50K MILES AND THIS IS UNACCEPTABLE BY FORD TO USE SUCH SUBSTANDARD PARTS AND ON SUCH A SAFETY SENSITIVE AREA OF THE CAR. NEW LATCH IS ANYWHERE FROM 180-250 AND AROUND 400 LABOR TO CHANGE.PART NUMBER CM5Z54219A65HIS WHAT FAILED.

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