NHTSA Complaint #10850959 — 2008 MERCURY SABLE VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10850959
Vehicle	2008 MERCURY SABLE
Component	VEHICLE SPEED CONTROL
Date of Incident	March 18, 2016
Date Filed	March 22, 2016
Mileage	75 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE ON CRUISE CONTROL ON A 6 LANE DIVIDED HIGHWAY THE CAR SUDDENLY ACCELERATED FROM 72 TO 85+ MPH. BRAKES DID NOT DISENGAGE CRUISE CONTROL AND COULD NOT SLOW DOWN CAR. I HAD TO SHUT THE ENGINE OFF TO REGAIN CONTROL AND WITH FLASHERS ON I MANAGED TO GET TO THE SHOULDER OF THE ROAD AND STOP THE CAR. TRIED TO RESTART THE CAR TO ESTABLISH IF CONDITION CLEARED UP, BUT COULD NOT. HAD CAR TOWED TO FORD DEALER WHO WAS UNABLE TO DUPLICATE THE CONDITION THE FOLLOWING MORNING. THEY CHANGED THE MASS AIR SENSOR BUT SAID IT WAS UNRELATED TO THE ACCELERATION PROBLEM.

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