NHTSA Complaint #10850760 — 2014 FORD FOCUS

SINCE DAY ONE THIS CAR'S TRANSMISSION HAS NOT WORKED PROPERLY. I SHOULD HAVE JUST BROUGHT IT RIGHT BACK TO THE DEALER THAT DAY. IT HAS BEEN BACK 4 TIMES FOR TRANSMISSIONS ISSUES: SHUTTERING AT TAKE OFF, ACCELERATES ON ITS OWN WITHOUT YOUR FOOT ON THE GAS, KEEPS CHANGING GEARS WHEN TRYING TO ACCELERATE ON A HIGHWAY, LURCHES FORWARD WHEN MOVING SLOWLY (PULLING INTO A GAS STATION), RPMS GO UP WHEN YOU TAKE YOUR FOOT OFF OF THE GAS AND DO NOT DROP BACK DOWN AGAIN UNTIL YOU ARE AT A COMPLETE STOP. THE FRONT BRAKES ARE COMPLETELY WORN. I SEE THESE COMPLAINTS ON THE INTERNET OVER AND OVER AGAIN. TODAY WE WERE DRIVING THE CAR ON A HIGHWAY AND IT JUST STOPPED ACCELERATING. HAD TO PULL OVER VERY QUICKLY TO GET OVER TO THE SHOULDER SAFELY. MOTOR WAS STILL RUNNING WITH AN ENGINE FAULT MESSAGE WAS DISPLAYED. FORD'S ROADSIDE ASSISTANCE DOESN'T EVEN COVER GETTING YOUR CAR OFF OF A TOLL ROAD AND LIVING IN NJ THEY ARE HARD TO AVOID. THE DEALER SAYS THAT THAT IS THE WAY THE CAR DRIVES. THEY WRITE UP THE PAPER WORK VERY VAGUE AND NEVER PUT THE CORRECT DESCRIPTION FOR THE ISSUES. THE CAR GOES IN AND OUT OF THE SERVICE DEPARTMENT - PROGRAMMING UPDATE. THERE ARE 479 COMPLAINTS FOR THIS CAR ON JUST THIS SITE FOR MOSTLY THE SAME ISSUE. THE OTHER 2 CARS I OWN HAVE 0 AND 35 COMPLAINTS ON THIS SITE - BIG DIFFERENCE. MY LAST FORD.