NHTSA Complaint #10846509 — 2016 CADILLAC SRX

BACK OVER PREVENTION: CAMERA SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10846509
Vehicle 2016 CADILLAC SRX
Component BACK OVER PREVENTION: CAMERA SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

2016 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE REAR VIEW CAMERA ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED AT DUSK, THERE WAS A LACK OF BEING ABLE TO SEE WHEN USING THE BACK UP CAMERA. THE CONSUMER STATED CADILLAC CHOSE A 360 DEGREE FISHEYE LENS WITH REALLY LOW RESOLUTION. HE STATED IT WOULD NEVER BE AS GOOD AS THE STRAIGHT REAR VIEW SYSTEM, BECAUSE IT DID NOT FILL UP THE SCREEN AND THE LENSES APPARENTLY SACRIFICED CLARITY AND BRIGHTNESS. THEE CAMERA WAS FOGGY IN THE DAY AND NEXT TO USELESS IN THE DARK. *JB THE CAMERA WAS REPLACED BUT THE FAILURE RECURRED. *JS

Related Complaints for the 2016 CADILLAC SRX

Recent Complaints for the 2016 CADILLAC SRX

#11700756 SERVICE BRAKES BRAKE, ABS, Wrench, check engine lights all began intermittently coming on. Before we could bring it into the dealer...
#11697567 STEERING The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspensi...
#11697567 SUSPENSION The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspensi...
#11696787 EXTERIOR LIGHTING I purchased the car June 2025 ,The headlights go so dim that you can not see at night, I contacted Cadillac and they ...
#11689760 EXTERIOR LIGHTING My lights are very dim as if they aren’t on.
Check any vehicle history by VIN - Free vehicle history report