NHTSA Complaint #10846014 — 2011 HYUNDAI TUCSON

TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WITHOUT WARNING, THE VEHICLE GRADUALLY REDUCED SPEED AND AN INTERNAL FRACTURE OCCURRED WITH THE TRANSMISSION. THE VEHICLE WAS UNABLE TO BE DRIVEN. UPON FURTHER INSPECTION, THE CONTACT NOTICED AN EXTENSIVE PUDDLE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT HAD BEEN WAITING FOR DAYS FOR THE DEALER TO DETERMINE THE PARTS AND REMEDY TO REPAIR THE VEHICLE. THE CONTACT HAD NOT BEEN NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE TO SUPPLY THE PARTS TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. PARTS DISTRIBUTION DISCONNECT.