NHTSA Complaint #10845998 — 2014 CADILLAC XTS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10845998
Vehicle	2014 CADILLAC XTS
Component	STEERING
Date of Incident	March 4, 2016
Date Filed	March 10, 2016
Mileage	19,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2014 CADILLAC XTS. WHILE DRIVING AT APPROXIMATELY 10 MPH IN SNOWY CONDITIONS, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE IGNITION WAS TURNED OFF AND ON AND THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V409000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 19,500.

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