NHTSA Complaint #10845861 — 2013 FORD FOCUS

WHILE ON A HIGHWAY (AUGUST 2015), VEHICLE TRANSMISSION BEGAN TO SLIP FOLLOWED BY THE CAR SHUTTING OFF WHILE DRIVING AT FREEWAY SPEEDS, VEHICLE WOULD NOT TURN BACK ON AND LEFT ME STRANDED IN THE MIDDLE OF THE HIGHWAY. NOVEMBER 2015, WHILE DRIVING ALONG FREEWAY, CAR TRANSMISSION BEGAN TO SLIP, CAUSING THE CAR TO AGAIN SHUT OFF COMPLETELY WHILE DRIVING AT 65MPH. DECEMBER 2015, DRIVING ON A CITY STREET, ONCE AGIN TRANSMISSION STARTED SLIPPING AND VEHICLE SHUT OFF IN MID MOTION WHILE GOING 30 MPH. IN FEBRUARY 2016, VEHICLE STARTED NORMALLY, ONCE WE PULLED OUT ONTO A ROAD, CAR BEGAN VIOLENTLY BUCKING TRANSMISSION SEEMED TO ENGAGE THEN DISENGAGE PLACING THE VEHICLE IN DANGER OF BEING HIT BY CARS FROM BEHIND, AND JOSTLING PASSENGERS SUBSTANTIALLY. IN MARCH 2016, VEHICLE WAS DRIVING 70 MPH DOWN FREEWAY WHEN TRANSMISSION SLIPPED, THE TRANSMISSION THEN SEEMED TO ENGAGE NORMALLY AGAIN, BUT AS VEHICLE EXITED FREEWAY ON FEEDER ROAD, TRANSMISSION DISENGAGED, BUCKING CAR, DRIVER HAD GAS PEDAL FLOORED AND THE VEHICLE WOULD ONLY MOVE A FEW FEET. AFTER TRANSMISSION RE ENGAGED, THE CAR LURCHED FORWARD WITHOUT DRIVERS FOOT ON GAS, PUTTING VEHICLE AT RISK FOR HITTING CAR IN FRONT OF IT. EACH TIME VEHICLE HAS HAD AN INCIDENT, WE HAVE TAKEN IT TO A LOCAL FORD DEALERSHIP, TRANSMISSION COMPUTER MODULE WAS REPLACED, CLUTCHES REPLACED, TRANSMISSION RE PROGRAMMED 3 TIME, PCM REPLACED. EACH TIME VEHICLE HAS BEEN GIVEN BACK WITHIN A MONTH THEIR IS AN ISSUE. FORD HAS TOLD US THAT THEY REALLY DO TO HAVE A FIX FOR THE PROBLEMS, AND EACH TIME WE ARE GIVEN AN UNSAFE VEHICLE BACK THAT HAS IMPOSED DANGER ON OUR LIVES AND OTHERS ON MULTIPLE OCCASIONS. FORD EVEN RETURNED VEHICLE AFTER IT HAD STALLED ON THEM, BECAUSE THEY COULD NOT FIND ANYTHING ELSE WRONG. WE HAVE BEEN VERY LUCKY THAT EACH INCIDENT HAS NOT RESULTED IN A CRASH.