NHTSA Complaint #10840430 — 2012 TOYOTA SIENNA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10840430
Vehicle	2012 TOYOTA SIENNA
Component	UNKNOWN OR OTHER
Date of Incident	February 11, 2016
Date Filed	March 8, 2016
Mileage	119,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AS I HAVE DRIVEN ON THE HIGHWAY, ON THREE SEPARATE OCCASIONS, MY REAR SLIDING DOORS HAVE SPONTANEOUSLY OPENED ON THEIR OWN. AFTER IT HAPPENED THE FIRST TIME, WE TURNED OFF THE AUTOMATIC DOOR FEATURE AND IT STILL HAPPENED ANOTHER TWO TIMES. WHEN WE TOOK IT INTO THE DEALERSHIP WE WERE INFORMED THAT THIS WAS A "KNOWN ISSUE WITH 2007-2011 TOYOTA SIENNA'S BUT THAT TOYOTA HAS NOT ACKNOWLEDGED AN ISSUE YET WITH 2012 SIENNA'S". WE WERE ALSO TOLD IT WOULD COST OVER $5000 FOR A PARTIAL FIX. WHEN I CALLED TOYOTA CORPORATION THEIR RESPONSE WAS "WHAT DO YOU WANT US TO DO ABOUT IT?

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