NHTSA Complaint #10840076 — 2010 TOYOTA HIGHLANDER HYBRID STEERING

Complaint Details

ODI Number	10840076
Vehicle	2010 TOYOTA HIGHLANDER HYBRID
Component	STEERING
Date of Incident	February 23, 2016
Date Filed	March 5, 2016
Mileage	60 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

VERY COMMON PROBLEM IS BEING REPORTED IN ALL OF THE HIGHLANDERS OF 2008 FORWARD. AT LOW MILEAGE, THE STEERING COLUMN HAS A BEARING IN IT CALLED A STUB SHAFT BUT APPARENTLY GETS LOOSE LEAVING TO A CLUNK AND LOOSENESS IN THE STEERING. IT IS SO COMMON THAT OUR DEALER HAS TO KEEP MULTIPLE REPLACEMENT PARTS IN STOCK. PEOPLE ARE REPORTING THIS WITHIN THE 36,000 MILE WARRANTY, MY CAR BEGAN TO DO IT AT ABOUT 60,000 MILES. IT IS A $700 REPAIR. LOSS OF CONTROL OF THE VEHICLE IS POSSIBLE.

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