NHTSA Complaint #10839650 — 2010 CHEVROLET TRAVERSE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10839650
Vehicle	2010 CHEVROLET TRAVERSE
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 29, 2016
Date Filed	March 3, 2016
Mileage	63,360 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED WHEN HAVING THE VEHICLE CHECKED FOR A ROUTINE INSPECTION WITH A CERTIFIED MECHANIC, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CERTIFIED MECHANIC STATED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO CONFIRMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,360. UPDATED 05/20/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER A PRORATED WARRANTY, AS THE MILEAGE WAS UNDER 100,000. UPDATED 05/24/16.*JB

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