NHTSA Complaint #10548060 — 2010 CHEVROLET TRAVERSE STEERING

Complaint Details

ODI Number	10548060
Vehicle	2010 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	July 12, 2013
Date Filed	October 16, 2013
Mileage	79,169 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

OUR 2010 CHEVY TRAVERSE LTZ IS CURRENTLY IN THE SHOP REFERENCE HEATER/DEFROSTER NOT WORKING AND ENGINE LIGHT COMING ON. THE VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES THIS YEAR FOR AC PROBLEMS, FLUID LEAKS AND NUMEROUS SENSORS FAILING. THE STEERING PROBLEM WAS DISCUSSED WITH REPAIR FACILITY ON SEVERAL OCCASIONS. THE PROBLEM ACCORDING TO THEM COULD NOT BE DUPLICATED. WE HAD TO ASK THE DEALERSHIP PERSONAL TO PHYSICALLY SET IN THE VEHICLE AND ATTEMPT TO TURN THE STEERING WHEEL. A NEW POWER STEERING PUMP AND RETURN HOSE WAS REPLACED TOTAL COST $658.93. AT PRESENT THIS HAS SOLVED THE PROBLEM. APPROXIMATE TOTAL COST THIS YEAR FOR REPAIRS $3100.00. AT THIS POINT WE HAVE NO CONFIDENCE IN GENERAL MOTOR PRODUCTS OF ANYKIND. WE HAVE ALL DOCUMENTATION FOR THESE CLAIMS. *TR

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