NHTSA Complaint #10839274 — 2014 MAZDA CX-5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10839274
Vehicle	2014 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	February 24, 2016
Date Filed	March 1, 2016
Mileage	20,709 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

ON 2/24/16 I HAD TO HAVE MY 2014 CX-5 TOWED TO THE DEALER, BECAUSE THE CAR WAS SUDDENLY NOT ABLE TO ACCELERATE. I WAS DRIVING ON A 3 LANE ROAD, WHEN I WAS STOPPED AT A TRAFFIC LIGHT AND COULD NOT ACCELERATE. FORTUNATELY, I WAS NEAR A GAS STATION, BUT IF I HAD BEEN ON THE HIGHWAY DRIVING, I WOULD HAVE BEEN IN A SEVERE ACCIDENT. I WAS INFORMED BY THE DEALER THAT THE SHIFT CELLANOID IN THE TRANSMISSION WAS MALFUNCTIONING AND THAT THEY WOULD HAVE TO REPLACE THE VALVE BODY. THE CAR HAS ONLY 20,695 MILES ON IT. SO I AM VERY CONCERNED ABOUT MY SAFETY AND THAT OF OTHERS. AS YOU CAN IMAGINE, THIS CAUSES ME AND MY FAMILY GREAT CONCERN. WE HAVE OWNED VARIOUS MAZDA'S SINCE 2000 AND BEEN VERY HAPPY WITH THEM, BUT HAVE NEVER HAD TO WORRY ABOUT THE CAR MALFUNCTIONING WHILE DRIVING.

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