NHTSA Complaint #10838826 — 2012 MERCEDES-BENZ E350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10838826
Vehicle	2012 MERCEDES-BENZ E350
Component	ENGINE
Date of Incident	January 8, 2016
Date Filed	February 28, 2016
Mileage	55,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WHEN STARTING THE VEHICLE HAS A SLOW START. WHEN IN MOTION THE VEHICLE DRIVES ROUGH, AND CUTS OFF, THEN THE CHECK ENGINE LIGHT CAME ON. THIS VEHICLE HAS A GREAT MAINTENANCE RECORD ONLY SERVICED AT THE MERCEDES DEALER AND HAS 0NLY 54000 MILES. THIS IS CLEARLY AN ENGINEERING ISSUE WHICH WAS A SAFETY ISSUE. MERCEDES REPAIRED. THEY FOUND THE CAMSHAFT DAMAGED, HEAD DAMAGED, AND GEAR DAMAGED AND REPLACED CAMSHAFT AND GEAR ONLY. THEY CHARGED MY FOR THEIR ENGINEERING FAILURES $4874.38. FOR THIS ENGINEERING AND SAFETY FAIKURE I BELIEVE THIS VEHICLE SHOULD BE RECALLED BEFORE THE LOST HEALTH AND LIFE IS LOST, AND OWNERS SHOULD BE RECOMPENSE FOR THE DAMAGE.

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