NHTSA Complaint #10838580 — 2013 FORD FIESTA

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REPAIR. AFTER THE RECALL REPAIR WAS COMPLETED, THE CONTACT BEGAN EXPERIENCING A FAILURE. WHEN ATTEMPTING TO LOCK THE VEHICLE, THE WARNING LIGHT INDICATED THAT THE DOORS WERE SUCCESSFULLY LOCKED. WHILE DRIVING AT VARIOUS SPEEDS, THE DOORS UNLOCKED AND THE LIGHT INDICATED THAT THE DOORS WERE LOCKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT COMPLETED A VIN SEARCH AND FOUND THAT NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES) WAS STILL REFERRED TO AS AN OPEN RECALL. THE FAILURE MILEAGE WAS UNKNOWN.