NHTSA Complaint #11327077 — 2013 FORD FIESTA

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE DRIVER'S SIDE REAR DOOR OPENED INDEPENDENTLY. THE CONTACT STATED THE DOOR WAS SECURED USING BUNGEE CORDS. THE VEHICLE WAS TAKEN TO SAN TAN FORD LOCATED AT 1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED TO HAVE THE DOOR LATCH OPERATE AS DESIGNED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR ALSO EXPERIENCED A SIMILAR FAILURE AND WAS ALSO REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.