NHTSA Complaint #10838209 — 2010 CHEVROLET MALIBU

MY 2010 CHEVY MALIBU DRIVER SIDE FRONT DOOR WILL NOT OPEN. DRIVER DOOR WILL NOT OPEN FROM THE INSIDE OF THE VEHICLE AFTER THE DOORS ARE UNLOCKED OR FROM THE OUTSIDE BY PULLING ON THE HANDLE. IT DOES NOT MATTER IF YOU UNLOCK FROM INSIDE USING UNLOCK/LOCK BUTTON ON DOOR OR OUTSIDE USING KEY FOB, THE DOOR WILL NOT OPEN. MAJOR SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR AN EMERGENCY, THE DRIVER OR PASSENGERS WHOSE DOORS ARE AFFECTED WILL NOT BE ABLE TO GET OUT OF THE AFFECTED DOOR. TRIED PENETRATING OIL AND GREASE TO LUBRICATE ACTUATOR AND HAS NOT FIXED PROBLEM. ALSO HAPPENS RANDOMLY, DOES NOT MATTER TEMPERATURE OR WEATHER CONDITIONS. NO CURRENT RECALLS OUT ON THIS ISSUE, AND REPAIR COSTS RANGE UPWARDS OF $350. THE PULL HANDLE INSIDE THE CAR FEELS LIKE IT IS NOT ENGAGING WITH THE COMPONENTS TO UNLATCH THE DOOR, AND THE SAME FEELING IS OBSERVED WHEN TRYING TO OPEN THE CAR ON THE OUTSIDE USING THE OUTSIDE DOOR HANDLE.