NHTSA Complaint #10837050 — 2013 FORD FOCUS

FORD FOCUS PURCHASED IN 2013. TRANSMISSION IN FOR REPAIRS TOTAL OF FIVE TIMES. TWO OF THOSE FIVE TIMES, VEHICLE HAD TO BE TOWED BACK TO DEALER. FIRST TOW: VEHICLE STARTED SHUDDERING VIOLENTLY WHILE GOING 70 MPH ON EXPRESSWAY," TRANSMISSION FAULT" LIGHT CAME ON, (TWO CHILDREN IN THE CAR UNDER THE AGE OF 9 AS WELL), TURNED HAZARDS ON AND COASTED OFF ONTO A NEARBY EXIT AND WAITED FOR TOW TRUCK. SECOND TOW: VEHICLE STOPPED, SHUDDERED WHILE EXITING EXPRESSWAY, WARNING SYSTEM CAME ON "TRANSMISSION FAULT: SERVICE NOW". BOTH TIMES VEHICLE LOST POWER, COULD NOT ENGAGE INTO GEAR. HIGH TRAFFIC AREA ON EXPRESSWAYS, LUCKILY WAS NOT INJURED. NON-TOW REPAIRS: TRANSMISSION SHUDDERS VIOLENTLY, HAS DIFFICULTY SWITCHING OUT OF FIRST OR SECOND GEARS, ABLE TO DRIVE VEHICLE TO SHOP, WHERE IT IS SERVICED, BUT BEGINS TO HAVE ISSUES WITHIN SEVERAL MONTHS OF REPAIRS EACH TIMES, REPEAT OF THE SAME ISSUES. THIS IS AN EXTREMELY UNRELIABLE AND DANGEROUS VEHICLE THAT LOSES POWER AND HAS ISSUES WITH THE TRANSMISSION LOCKING UP/FAILING AT ANY GIVEN MOMENT, DESPITE MULTIPLE REPAIRS AND CLUTCH REPLACEMENTS BY A CERTIFIED FORD DEALER. THIS VEHICLE NEEDS TO BE SERIOUSLY REEVALUATED FOR SAFETY.