NHTSA Complaint #10836513 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10836513
Vehicle 2016 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 29 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

EVER SINCE THE DAY I PURCHASED THE CAR THE RADIO RECEPTION HAS BEEN VERY BAD AT ALL TIMES MOVING OR PARKED.. THIS IS WITH AM/FM AND XM RADIO. THE ONLY WAY I CAN LISTEN TO MUSIC IS USING MY CELL PHONE VIA BLUETOOTH. I HAVE TAKEN MY PILOT TO THE DEALER AND WAS TOLD I NEED TO WAIT FOR AMERICAN HONDA TO FIGURE OUT A FIX FOR THIS. THE SERVICE DEPARTMENT EVEN CHECKED ALL 6 PILOTS ON THE LOT AND THEY ALL HAD THE SAME ISSUES. I ALSO FILED A COMPLAINT WITH AMERICAN HONDA AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND I NEED TO WAIT FOR A FIX. MY CASE MANAGERISSUED ME A $400 HONDA LOYALTY CARD WHICH CAN BE USED FOR PARTS OR SERVICE AT ANY HONDA DEALER (SHE SAID THE CARD FOR FOR MY TROUBLES). I HAVE BEEN WAITING SINCE END NOVEMBER 2015 WHEN I PURCHASED THE CAR. THIS IS A PROBLEM WITH ALL 2016 HONDA PILOTS, THERE ARE MANY COMPLAINTS IN THE ONLINE FORUMS ABOUT THIS PROBLEM.

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