NHTSA Complaint #10836311 — 2013 RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10836311
Vehicle	2013 RAM 1500
Component	UNKNOWN OR OTHER
Date of Incident	December 9, 2015
Date Filed	February 16, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

HELLO I FIND IT VERY DISTURBING THAT A AMERICAN AUTO MAKER WHO IN THEIR OWN WORDS INSTALL A SAFETY FEATURE THAT ALSO SAVES GAS AND CUTS DOWN ON CO2 EMISSION WANT TO EXTORT $595 TO TURN IT ON. I PAID OVER $40,000 FOR THIS AMERICAN MADE TRUCK AND EXPECT ALL SAFETY INSTALLED FEATURES AIR BAGS,DEFROSTERS,SEAT BELTS ETC TO BE IN WORKING ORDER WITHOUT PAYING EXTRA AFTER I DRIVE OFF THE LOT. I HAVE RECEIVED SEVERAL LETTERS TRYING TO GET ME TO PAY TO TURN ON THE SAFETY AND GAS SAVING FEATURE. I WILL TRY TO DOWN LOAD ONE OF THE LETTERS THEY HAVE SENT.

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