NHTSA Complaint #11707932 — 2013 RAM 1500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11707932 |
| Vehicle | 2013 RAM 1500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
To whom it may concern, I'm currently experiencing an intermittent flashing red steering column and exclamation point on my dash as well as the power steering disengaging, forcing me to manually wrestle with the steering wheel while trying to control the truck without crashing and potentially killing myself as well as others. I googled this issue and came across the instructions on how reset the EPS by resetting the system by turning the truck off, then back on and turning the steering wheel fully to the left and holding then to the right and holding. This was just a temporary fix until it happened again. Then I reached out to the dealership and they suggested that I reach out to Ram Customer Care. In the process I also found a FCA Equipment Safety Recall VB9/ NHTSA 19E-077 Electronic Power Steering Gear that covered my year and model truck. Ram Customer Care asked me for my VIN and the issue that I was experiencing but stated there were no recalls for my vehicle VIN. They also suggested that I reach out to NHTSA.GOV to file a complaint so that NHTSA can add my VIN to the above or any recall dealing with the EPS Rack & Pinion system so the dealership can fix this hazardous issue stated in any recall or lawsuit for the 2013-2019 Ram 1500 pickup trucks. I am requesting that my VIN be added to the above or any other recalls that are associated with safely operating my truck to protect myself and others while driving on our highways and byways.
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