NHTSA Complaint #10826135 — 2011 CADILLAC CTS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10826135
Vehicle 2011 CADILLAC CTS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 66,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

MY CADILLAC CTS 2011 HAS HAD A FAILURE IN THE REAR DIFFERENTIAL, TWICE SINCE I HAVE OWNED IT. THE FIRST TIME WAS SEPT 2013 AND THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACED, AND NOW JAN 2016, THE EXACT SAME ISSUE HAS OCCURRED. THERE IS A SERVICE BULLETIN ON THE VEHICLE OF SB11084 AND AN NHTSA ITEM NUMBER 10038765. IT IS A SAME THAT THIS IS A KNOW PROBLEM AND A RECALL HAS NOT BEEN GENERATED. THE VEHICLE WILL BE OUT OF THE POWERTRAIN WARRANTY AT THE END OF FEBRUARY SO UNLESS A RECALL IS DONE, THIS WILL NOT BE COVERED ON ITS NEXT FAILURE IN A YEAR.

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