NHTSA Complaint #10825516 — 1998 JEEP GRAND CHEROKEE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10825516
Vehicle	1998 JEEP GRAND CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 20, 2014
Date Filed	February 10, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I RECEIVED A RECALL REGARDING THE TOW HITCH TO PROTECT THE GAS TANK IN REAR END COLLISIONS. I TOOK THE VEHICLE TO HERTRICH OF POCOMOKE, MY CLOSEST JEEP/DODGE/FORD DEALER AND THEY SUPPOSEDLY PERFORMED THE RECALL AND EVERYTHING CHECKED OUT OK WITH THE FACTORY HITCH. I TOOK THE VEHICLE HOME, AND SEVERAL MONTHS LATER WAS UNDER THE JEEP PERFORMING SOME MAINTENANCE. WHEN I LOOKED UP, I NOTICED THAT THE TOW HITCH WAS SEVERLY RUSTED IN SOME SPOTS, AND THERE WERE CHUNKS OF RUST INSIDE THE HOLLOW TOW HITCH. I HAVE BEEN UNABLE TO GET THEM TO DO ANYTHING ABOUT IT, CONTACTING THEM, AND THE MANUFACTURER SEVERAL TIMES.

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